Hats off

Families satisfied with care facilities

A tip of the cap to nine of 13 long-term care facilities in The Advertiser-Tribune circulation area that had overall scores above the state average in the 2012 Nursing Home Family Satisfaction Survey.

The survey asks family members of Ohioans who live in nursing homes how satisfied they are with the care and services their loved ones receive. The family satisfaction survey was conducted from May to December for the Ohio Department of Aging by the Scripps Gerontology Center of Miami University.

The survey sought opinions from family members concerning activities, administration, admission, choices, direct care and nursing, laundry, meals and dining, social services, therapy and general satisfaction. Two questions were used to sum up the their view of the home: “Overall, do you like this facility?” and “Would you recommend this facility to a family member or friend?”

The statewide average satisfaction score for facilities was 85.6. Autumnwood Care Center, Good Shepherd Home, Ruffing Family Care Center of Tiffin, St. Catherine’s Manor of Fostoria, St. Francis Home, Elmwood Nursing Home, The Willows at Bellevue, Fairhaven Retirement and Health Care Community and Wyandot County Skilled Nursing & Rehab Center all topped that score.

Independence House in Fostoria had too few respondents to the survey.

The results in our area are, collectively, above average. More than 27,000 people with family members in 948 homes took part in the survey. Of the 721 participating homes with statistically significant results, 387 scored above the state average. That’s about 53 percent statewide scoring above average, while nearly 70 percent of facilities in our area topped that number.