COLUMBUS - Elmwood Assisted Living in Green Springs and Grand Court in Findlay have been named among the top 25 residential care facilities in Ohio in the 2011 Long-term Care Resident Satisfaction Survey, conducted under the direction of the Ohio Department of Aging.
Ohio's nursing home residents gave their facilities an 87.1 overall satisfaction rating, and assisted living residents gave their providers a 92.3. The current results demonstrate a continuing upward trend for resident satisfaction in both types of care settings since the state began surveying. Full results are posted on the Long-term Care Consumer Guide website at www.ltcohio.org.
"Ohio has taken a national lead in advocating for, and helping long-term care facilities achieve real culture change and provide the high-quality, person-centered care their residents desire and deserve," said Bonnie Kantor-Burman, director of the department. "Staff, administrators, residents and their families are more interconnected than ever, and the caliber of care is improving as a result."
Residents rated their satisfaction with their facility's environment, activities, administration, direct care/nursing assistants, laundry, meals and dining, social services and therapy, as well as general satisfaction. Twenty-four nursing homes and 34 assisted living facilities received a score of 100 on key questions: "Overall, do you like this facility?" and "Would you recommend this facility to a family member or friend?"
This was the third time the state has conducted a resident satisfaction survey of residential care facilities, better known as assisted living facilities. Ohio's survey is the only statewide assisted living consumer satisfaction survey in the nation.
