Pictured are (from left): Bonnie Tiell, Tiffin University; Carol McDannell, Tiffin University; Joe Moore; and Lois Rex, Old Fort Bank. A seminar titld "Soft Skills ... A Resume Isn't Enough" was presented by Carol McDannell last month. She said there are plenty of skills that can't be measured or listed on a resume but are essential in the office. Recognize the list of soft skills and gain insight into creating a better business environment. The next seminar, set for Dec. 15, is to be "Change: (How to) Deal with It!" In a dynamic business environment, change is a constant and can come from internal and external sources. Learn to identify the need for change, influence resisters and become a change agent.